Consider SIP Protocol For Voice Over IP

Posted by valeri on Sunday Mar 7, 2010

SIP (Session Initiation Protocol) is the transmission technology for person-to-person voice traffic over the Web. Its defining specifications come from the SIP working group of the Internet Engineering Task Force. SIP gives access to the public switched telephone network for voice data at 3 kHz bandwidth and common number dialing using Voice over IP (VoIP). It can also be expanded to deal with IP telephony in conjunction with video and instant messaging. Forthcoming improvements will allow SIP applications like video conference calls, application sharing, home monitoring, and interactive gaming.

SIP is in most cases associated with a means to provide the operation of common telephony over an IP network. It is replacing the older, less flexible protocols used in the old days such as H.323 and MGCP. These earlier protocols functioned at a very low level to link IP phones to the public telephone system. SIP, however, provides a sophisticated and straightforward way to network the enterprise. For instance, SIP uses email addresses as the SIP address in place of a telephone number over the standard telephone network.

Makers of SIP equipment are rapidly designing innovative products and software to get the upper hand in this new Internet communications scheme. SIP telephones, PC client programs, SIP servers, routers, and firewalls are now available from companies such as Ingate Systems and Cisco.

Before implementing a SIP plan in your company, you should think about the proper settings of your corporate firewall to support SIP. Many of the typical firewalls already installed in business offices are not designed to support the SIP protocol. First, SIP media streams are transferred over dynamically assigned UDP ports that are usually shut on firewalls. Second, SIP clients within a firewall can not be accessed using IP addresses since these addresses are local and unique to the LAN. Third, you need to ensure that either your T1 line carrier or Metro fiber carrier is able to support the SIP protocol from your internal network to the outside world. Your IT administrator will need to evaluate how to appropriately support SIP to overcome these technical challenges. By including a SIP proxy and registrar for controlling the firewall, it is possible to handle complex SIP scenarios for reliable and confidential communications.

SIP trunking provides a number of benefits to the business person such as cost savings, networking flexibility, and emergency disaster recovery. It can eliminate the high subscription costs of basic rate interfaces and primary rate interfaces. It also optimizes the bandwidth usage by delivering both voice and data over the very same connection. Businesses will have the manageability to route calls to favored carriers and the redundancy of using several service providers.

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When you are searching for affordable and quality phone service from voip phone service providers. It is sometimes hard to know which voip service best suits your needs. They all claim to be the best thing since sliced bread or canned beer, but how do you separate the marketing hype from reality?

The first thing you need to look at is your high speed internet broadband access at home. Be fully aware that voip phone service providers has absolutely no control over the quality or reliability of your internet broadband access connection. Despite the fact that any voip phone service relies heavily on the stability and reliability of that connection. If your home DSL or cable service is not rock solid, stable and reliable, you are not going to be happy with any Voip Internet Phone Service you get at any price, regardless of the brand name.

When comparing numerous voip phone service providers, you need to look at the features they offer with the service. Features is another category where voip phone service providers come out on top by a wide margin over traditional telephone services. Voip phone service providers offer many features that regular land line phone companies either charge extra for or are not able to offer at all. Standard features include things like make unlimited calls to other users of the same VOIP provider, to making unlimited calls locally, unlimited calls to 48 states, caller ID, and voicemail. They may also offer other features as well, but make sure that you are not paying extra for features that you will only use once in a blue moon.

Voip Internet Phone Service has been rolling out “Enhanced 911″ or E911, where calls are sent to a 911 network which then connects to a local 911 dispatching center. With E911, emergency dispatchers are able to see the caller’s location and call back numbers. If you are considering a Voip internet phone service that does not offer the Enhanced 911 services, run in the other direction, since this is now a requirement in the US.

Voip Internet Phone Service can be very cost effective for your home or small business. It uses your high speed internet broadband access to make and receive phone calls. But that comes with its own set of problems. For example, remember we talked earlier about the reliability of your high speed internet broadband access? That becomes even more important because if your high speed internet broadband access is having problems, so does your ability to make and receive phone calls. Again, this is not the voip phone service provider’s problem since they assume that you already have a very reliable and stable internet broadband access.

If you live off the beaten track and the only high speed internet broadband access available to you is satellite, don’t even think about Voip Internet Phone Service. You are not going to be happy, because today’s residential satellite technology is simply not fast enough to provide reliable Voip Internet Phone Service.

The cost effectiveness of Voip Internet Phone Service cannot be dismissed. With a traditional phone line from the local telephone company, you are paying about $25 a month just for dial tone. Now compare that to Voip Internet Phone Service, where for less than that…you also get unlimited long distance, voice mail, caller ID, and perhaps other features as well.

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Effective communication in business is crucial to having good relationships with customers, associates and partners. A well-organized and intelligently used phone system can help a business serve its customers more efficiently, and share ideas and information with associates and partners effectively.

Before purchasing a phone system for your business, you should think about why you need a phone system and what you can expect from it. Consider the following questions:

* Do your employees need separate extensions?

* Will your employees benefit from voicemail?

* Will your people work from remote locations?

* How many employees do you have now?

* How many employees will you add in the near future?

Survey the market for the various types of phone systems, latest features and technology. Appreciating the usability of the features will help you in selecting a phone system that will benefit your business in the long run.

Analog versus digital phone systems

Analog phones transfer sound through continuous waves. These signals are easily disturbed by external interference such as noise and weather conditions, which is why sound is sometimes fuzzy in analog phones. Digital phones digitize the signal into binary units that are recombined at the other end. This makes the quality of sound much better in digital phone systems.

Digital phone systems are more easily customized than analog phones. Customization of software is easier and cheaper than hardware. Digital phones can be reprogrammed easily whereas analog phone systems can be reprogrammed only by the manufacturer or an expert in analog phone technology.

Digital phone systems are costlier than analog phone systems. The initial setup, programming and maintenance of the digital phone system can only be done by trained technicians.

Popular phone systems for small businesses

PBX: PBX (Private Branch Exchange) systems facilitate internal and external calls. These phone systems were very expensive initially, but technology has made them cheaper and accessible to smaller businesses now.

VoIP: Evolving technology and the internet makes VoIP an affordable and convenient option for small businesses. Its shortcoming is its total dependence on the Internet. If there is an internet outage, the phone system also gets disconnected.

Hybrid PBX: Hybrid PBX phone systems combine VoIP and PBX systems, making it a viable option. Businesses can cut down costs by using the VoIP systems, and fall back on the PBX system when there is a network outage.

Desirable features in a business phone system

Some standard features of a phone system that are very useful and can improve your business’ productivity radically:

* Call forwarding: forwards calls to an alternate number

* Call waiting: allows suspension of the current call to attend the incoming call

* Speakerphone: allows multiple people to interact through a speaker and microphone

* Auto attendant: queries callers and connects them to the required extension without involving an operator

* Remote voicemail access: to keep track of voicemail messages from anywhere

* Speed dialing: to connect to important contacts quickly

* Faxing capabilities: to enable fax

You might consider these advanced features too:

* Email notification on receiving voicemail

* Saving conversations on a hard drive

* Recording conversations and attach them to emails

Ask other businesses about their experience with their phone system installed at their offices, and the features they found beneficial. Users can give a truer version of the performance and advantages of phone systems than vendors. Your business will benefit by increasing productivity and saving costs by using a phone system appropriately.

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How to Troubleshoot the Cisco IP Telephony

Posted by valeri on Wednesday Dec 9, 2009

In order to solve all the complex problems in the IP telephony networks, troubleshooting is necessary to solve the entire problem.

1) Master level of troubleshooting techniques and the methods for all parts of Cisco solutions like IP phones, call manager, applications and gateways etc.

2) Learning on how to investigate and resolving the problems on voice quality such as choppy audio, audio delay, noise as well as static, no way or one way audio and echo etc.

3) Knowing about the several types of troubleshooting all tools at the disposal and process on using them which depends upon the problems.

4) Discovering the potential causes for the problems and also efficiently learning the troubleshooting process for resolution.

5) Process on how to identify and resolving all gateway problems by breaking up the components in to several logical groups and following up the efficient approaches on troubleshooting.

6) Using the best IP telephony recommendations in order to build up the IP deployment as well as to avoid the errors that commonly happen.

IP telephony- future telecommunication:

This can be said as the converged voice as well as data infrastructure that boast better flexibility and create costs efficient scalability when compared with the traditional telephony. One of the important in troubleshooting the IP telephony is underlying the network infrastructure. Troubleshooting the Cisco IP telephony helps to identify the common problems that occur and resolve the same in the solution. Troubleshooting will cover all the entire regions of IP telephony like call routing, network infrastructure, voice mail and other voice related deals in the IP telephony. Even candidates will be learning about the troubleshooting on quality of voice solutions in this part.

Troubleshooting of Cisco IP will clearly explains about on how to solve the problem that root causes the problems. Descriptions of all problems will show the functionality of each solution. After that steps on solving the problems as well as identifying for the same will be learned within the period of the course.

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What Are the Different Types of Cisco IP Telephony Programs?

Posted by valeri on Wednesday Dec 9, 2009

Cisco offers three types of IP telephony programs to the candidates. All the details regarding each types will be available here to the candidates. The three types of courses are:

1) support specialists
2) telephony design specialists
3) telephony operations specialists

Cisco IP telephony design specialists:
This certification program is offered by Cisco to the candidates who wish to design as well as implement the Cisco powered voice over data networks. Candidates need to have a prerequisite in order to certify this program. A valid Cisco certified design associate (CCDA) certification is the perfect prerequisite to the candidates for certifying the Cisco IP telephony design specialists program. Apart from the prerequisite, there are two examinations which are to be taken by the candidates. They are:

1) 9E0-411EVODD- exam on Cisco enterprise voice over data design.
2) 9E0-601 DQOS- exam on deployment of quality of service in enterprise networking

Cisco IP telephony support specialists:

This certification program is offered by Cisco to the candidates who are able to plan, deploy as well as support all the Cisco IP telephony products. Prerequisite is necessary for this certification program and hence a valid Cisco certified network professional will be the perfect prerequisite. There are three examinations required for the candidates and they are:

1) 9E0-402 CIPT- exam on Cisco
2) 9E0-423 CVOICE- exam on voice over frame relay, IP as well as ATM.
3) 9E0-601 DQOS- exam on deployment of quality of service in networking enterprise.

Cisco IP telephony operation specialists:

This certification program is offered by Cisco to the candidates who are able to troubleshoot the specific type of Cisco technologies. Hence, this certification is entirely different from the other two types. A valid Cisco certified network associate (CCNA) certification shall be the best prerequisite for this certification program. There are two exams required to the candidates and they are:

1) 9E0-421 IPTT- exam on troubleshooting the Cisco IP.
2) 9E0-601 DQOS- exam on deployment of quality of service in enterprise networking

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